Selected presentations

Understanding Audiences: what psychology can tell us about visitor experiences Interpretation Australia Masters Series (invited keynote presentation), Sydney, November 2013

Business Wants Stickiness – is Interpretation the glue they’re looking for? Presentation at the Interpretation Australia National Conference, Melbourne, November 2012

Making the most of corporate social responsibility and volunteer-collected visitor data Paper presented at the Museums Australia National Conference, Adelaide, September 2012 – co-presented with Jenny Parsons

Big stories in small places: reflecting community identity through the interpretation of heritage sites. Flinders University Archaeology Seminar Series, March 2012

Who, how and how many? Rethinking relationships with audiences. Presentation to Art, Craft and Design Curators, State of Design Festival, Melbourne, July 2011

Published articles

Interpretive Design: Think, Feel, Do. Article published in XD: Experience Design Magazine, Issue 1 (2014) – co-authored with Toni Roberts

Exhibition Narrative: the spatial parameters. Article in Exhibitionist (a publication of the American Association of Museums) Vol. 33 No. 1 (Spring 2014)

Museum Atmospherics: the Role of the Exhibition Environment in the Visitor Experience. Article published in Visitor Studies (a peer-reviewed journal), Vol. 16 No. 2; pp201-216 (2013)

Baking the Cake Differently – an Australian Perspective on Museum Funding and Business Models. Article in Exhibitionist, Vol. 31 No. 2 (Fall 2012) – co-authored with Sue Hodges

Surveillance inside the Museum. Article commissioned by Artlink, Vol 31 No 3 (2011)